Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Graphite Restaurant’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Graphite Restaurant’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 67 Main Street, Newcastle, Co. Down, Northern Ireland, BT33 0AE. Our company registration number is NI694969. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms and Conditions for Gift Voucher Sales

These Terms and Conditions govern the sale of gift vouchers ("Vouchers") by Graphite Restaurant (referred to as "we," "us," or "our") to you, the purchaser ("you" or "your"). By purchasing Vouchers from www.graphitenewcastle.com, you agree to be bound by these Terms and Conditions.

1. Voucher Purchase

1.1 Eligibility:

Vouchers are available for purchase by individuals aged 18 or older.

1.2 Compliance with UK Trading Standards:

We comply with all applicable laws and trading standards in the UK related to the sale of gift vouchers.

1.3 Voucher Value:

Vouchers are available in various denominations, as specified on our website.

2. Voucher Redemption

2.1 Usage:

Vouchers can be redeemed for goods or services offered by Graphite Restaurant, as specified on the Voucher.

2.2 Expiry:

Vouchers are valid for a period of 12 months from the date of purchase unless otherwise stated.

3. Refund Policy

3.1 Refunds:

Vouchers are non-refundable except in accordance with your legal rights.

3.2 Cancellation:

You have the right to cancel your Voucher purchase within 14 days from the date of purchase. To exercise this right, contact us at [contact email/phone] and provide your order details.

3.3 Statutory Rights:

Your statutory rights are not affected. If a Voucher is found to be faulty or not as described, you may be entitled to a replacement or refund.

4. General Terms

4.1 Changes:

We reserve the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

4.2 Severability:

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

4.3 Governing Law:

These Terms and Conditions are governed by the laws of England and Wales.

4.4 Contact Information:

For any queries or concerns regarding Voucher purchases or these Terms and Conditions, contact us at [contact email/phone].

Effective Date: October 2023